Sharing “hacks” on how to do Digital better

Mrs Chew, 67 years old (mum of a Smart Nation Ambassador)

“When SafeEntry first started, my mum asked me for a step-by-step guide on using SE-QR. I downloaded a QR scanner for her Android, taught her how to unlock screen, open the QR scanner, scan the QR code, fill in the details and then check in. Even after teaching more than 5 times, she just could not get the hang of it. She gave up and said she would use SE-NRIC instead.

Two days later she called and scolded me for not suggesting a better way to SafeEntry. Her friend Doris, 70, at church had taught her how to put a SafeEntry widget as a shortcut on the lock-screen of her phone. She said it was so easy now. I was then forwarded a link from Shutterwhale, that was circulating in her seniors group Whatsapp chat, with a strong recommendation to try it myself.

Sometimes, seniors just know better =).”

Source: Smart Nation and Digital Government Office